[抱怨] 台中 COSTCO好市多 - 好市多
By Todd Johnson
at 2009-10-24T22:35
at 2009-10-24T22:35
Table of Contents
這個case裡面, costco除了人員禮儀訓練有待加強以外. 其實有一
個我百思不解的問題....
以我去過的台北三家店來說, 驗卡都有兩次: 入口跟收銀台.
假設台中也是一樣, 那麼原po是在收銀台被擋的, 也就是說入口給
她過了.
如果今天是門口就不放她過, 可能事情就不會演變成這樣. 畢竟花
了一把時間來逛, 挑了東西, 然後到了最後才不給結帳. 對消費者
來說也是浪費了時間.
門口跟結帳台的標準如果能夠一致的話, 就不會有這種問題了吧?
是不是有什麼辦不到的困難呢? 人潮壓力太大嗎?
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All Comments
By David
at 2009-10-25T07:57
at 2009-10-25T07:57
By Candice
at 2009-10-29T15:49
at 2009-10-29T15:49
By Brianna
at 2009-10-31T15:24
at 2009-10-31T15:24
By Heather
at 2009-11-01T07:36
at 2009-11-01T07:36
By Liam
at 2009-11-06T06:33
at 2009-11-06T06:33
By Adele
at 2009-11-10T19:01
at 2009-11-10T19:01
By Thomas
at 2009-11-11T19:16
at 2009-11-11T19:16
By Zenobia
at 2009-11-12T18:47
at 2009-11-12T18:47
By Mia
at 2009-11-15T22:23
at 2009-11-15T22:23
By Queena
at 2009-11-18T02:17
at 2009-11-18T02:17
By Rae
at 2009-11-18T07:29
at 2009-11-18T07:29
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